Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Gurugram. The position involves lead contact centre delivery, review service outcomes, drive process improvements, and manage staffing. Success in this position calls for client SLAs, operations planning, process improvement, and workforce productivity. The assignment is based in Sector 44, Gurugram, and suits applicants with approximately 6 to 10 years of relevant experience. Track action items and communicate any delays before deadlines. An organised working style and willingness to learn new processes will be valued. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Gurugram focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.