Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Noida. Key responsibilities include manage staffing, review service outcomes, drive process improvements, and lead contact centre delivery. Useful strengths for this role include operations planning, workforce productivity, client SLAs, and process improvement. The assignment is based in Sector 62, Noida, and suits applicants with approximately 6 to 10 years of relevant experience. Prioritise daily tasks while following established service standards. Applicants should be comfortable adapting to operational changes and sharing timely updates. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Noida focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.