Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Indore. Your work will focus on lead contact centre delivery, review service outcomes, drive process improvements, and manage staffing. Applicants should be comfortable with workforce productivity, operations planning, client SLAs, and process improvement. The assignment is based in Vijay Nagar, Indore, and suits applicants with approximately 6 to 10 years of relevant experience. Prioritise daily tasks while following established service standards. Candidates who can work independently while collaborating with a team are encouraged to apply. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Indore focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.