Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Kochi. The position involves review service outcomes, lead contact centre delivery, drive process improvements, and manage staffing. Priority skills are workforce productivity, process improvement, client SLAs, and operations planning. The assignment is based in Kakkanad, Kochi, and suits applicants with approximately 6 to 10 years of relevant experience. Coordinate promptly with colleagues and external stakeholders. Applicants should be comfortable adapting to operational changes and sharing timely updates. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Kochi focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.