Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Coimbatore. Key responsibilities include review service outcomes, drive process improvements, manage staffing, and lead contact centre delivery. Priority skills are workforce productivity, process improvement, operations planning, and client SLAs. The assignment is based in Peelamedu, Coimbatore, and suits applicants with approximately 6 to 10 years of relevant experience. Prioritise daily tasks while following established service standards. Candidates who can work independently while collaborating with a team are encouraged to apply. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Coimbatore focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.