Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Bhubaneswar. In this role you will lead contact centre delivery, manage staffing, review service outcomes, and drive process improvements. Relevant knowledge includes process improvement, workforce productivity, client SLAs, and operations planning. The assignment is based in Patia, Bhubaneswar, and suits applicants with approximately 6 to 10 years of relevant experience. Collaborate across teams to deliver consistent outcomes. Accuracy, service orientation and reliable documentation are important for this position. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Bhubaneswar focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.