Skills highlighted in blue are preferred core skills
ZNP Consulting is sourcing candidates for a Operations Manager BPO position located in Nagpur. Day to day work covers drive process improvements, lead contact centre delivery, manage staffing, and review service outcomes. Relevant knowledge includes operations planning, process improvement, workforce productivity, and client SLAs. The assignment is based in Dharampeth, Nagpur, and suits applicants with approximately 6 to 10 years of relevant experience. Keep process documentation current and protect confidential information. A proactive approach to resolving issues and meeting deadlines will support success. Please share an updated resume highlighting role relevant responsibilities and achievements.
Operations Manager BPO opportunity in Nagpur focused on operations planning, client SLAs and workforce productivity. Experience: 6 to 10 years.
Staffing & Recruiting company based in India.