Employer

Product Support Specialist

ZNP Consulting
4L – 11L / yr Full time/Permanent 1 – 5 yrs Rotational Shift Work From Office Nagpur
Posted today  
Job highlights
  • Product Support Specialist opportunity in Nagpur for professionals with 1 to 5 years of relevant experience.
Core skills
SLA Management Knowledge Base Updates Product Troubleshooting Customer Case Ownership

Skills highlighted in blue are preferred core skills

Job description

Join ZNP Consulting in Nagpur as a Product Support Specialist and contribute to measurable team outcomes. Relevant skills include product troubleshooting, customer case ownership, knowledge base updates, SLA management. The role involves product troubleshooting, while maintaining accurate documentation and following agreed processes. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. Key priorities include knowledge base updates, timely escalation of blockers, and consistent adherence to quality expectations. The role supports hiring needs in Nagpur, with the work location listed as Wardha Road. A focus on continuous learning, compliance with process guidelines, and consistent execution will support success.

Product Support Specialist opportunity in Nagpur for professionals with 1 to 5 years of relevant experience.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Information Technology
Team size
11-50 Employees
Presence
India
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Mode of interview
CV Screening Technical Assessment Video Interviews
Job snapshot
  • Openings 1 position
  • Primary language Tamil
  • Locality Wardha Road
Perks & benefits
Performance incentives Learning opportunities Team support
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