Skills highlighted in blue are preferred core skills
ZNP Consulting is seeking a capable Product Support Specialist professional for its Kochi hiring requirement. The position is based in Infopark, Kochi, and requires coordination with the wider team on delivery priorities. Hands on familiarity with product troubleshooting, customer case ownership, knowledge base updates, SLA management will help the selected candidate contribute effectively. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. The role involves knowledge base updates, while maintaining accurate documentation and following agreed processes. Key priorities include product troubleshooting, timely escalation of blockers, and consistent adherence to quality expectations. Strong communication, dependable follow up, and a structured approach to problem solving will be important in this position.
Product Support Specialist opportunity in Kochi for professionals with 1 to 5 years of relevant experience.
Staffing & Recruiting company based in India.