Employer

Product Support Specialist

ZNP Consulting
4L – 11L / yr Full time/Permanent 1 – 5 yrs US Shift (6 PM +) Work From Office Bhubaneswar
Posted today  
Job highlights
  • Product Support Specialist opportunity in Bhubaneswar for professionals with 1 to 5 years of relevant experience.
Core skills
SLA Management Knowledge Base Updates Product Troubleshooting Customer Case Ownership

Skills highlighted in blue are preferred core skills

Job description

A Product Support Specialist opening is available through ZNP Consulting in Bhubaneswar for a professional ready to take ownership. Hands on familiarity with product troubleshooting, customer case ownership, knowledge base updates, SLA management will help the selected candidate contribute effectively. The role involves knowledge base updates, while maintaining accurate documentation and following agreed processes. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. Key priorities include product troubleshooting, timely escalation of blockers, and consistent adherence to quality expectations. The position is based in Mancheswar, Bhubaneswar, and requires coordination with the wider team on delivery priorities. The role offers an opportunity to build depth in the function while contributing to a professional, process led team.

Product Support Specialist opportunity in Bhubaneswar for professionals with 1 to 5 years of relevant experience.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Information Technology
Team size
11-50 Employees
Presence
India
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Mode of interview
CV Screening Technical Assessment Video Interviews
Job snapshot
  • Openings 1 position
  • Primary language Marathi
  • Locality Mancheswar
Perks & benefits
Performance incentives Learning opportunities Team support
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