Employer

Product Support Specialist

ZNP Consulting
4L – 13L / yr Full time/Permanent 1 – 5 yrs 6 Days / Week Work From Office Jaipur
Posted today  
Job highlights
  • Product Support Specialist opportunity in Jaipur for professionals with 1 to 5 years of relevant experience.
Core skills
SLA Management Knowledge Base Updates Product Troubleshooting Customer Case Ownership

Skills highlighted in blue are preferred core skills

Job description

Join ZNP Consulting in Jaipur as a Product Support Specialist and contribute to measurable team outcomes. The role involves product troubleshooting, while maintaining accurate documentation and following agreed processes. Relevant skills include product troubleshooting, customer case ownership, knowledge base updates, SLA management. Key priorities include knowledge base updates, timely escalation of blockers, and consistent adherence to quality expectations. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. The role supports hiring needs in Jaipur, with the work location listed as Vaishali Nagar. A focus on continuous learning, compliance with process guidelines, and consistent execution will support success.

Product Support Specialist opportunity in Jaipur for professionals with 1 to 5 years of relevant experience.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Information Technology
Team size
51-200 Employees
Presence
India
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Mode of interview
CV Screening Coding Test Technical Assessment
Job snapshot
  • Openings 8 positions
  • Primary language Tamil
  • Locality Vaishali Nagar
Perks & benefits
Performance incentives Learning opportunities Team support
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