Employer

Product Support Specialist

ZNP Consulting
4L – 11L / yr Part Time 1 – 5 yrs US Shift (6 PM +) Work From Office Visakhapatnam
Posted today  
Job highlights
  • Product Support Specialist opportunity in Visakhapatnam for professionals with 1 to 5 years of relevant experience.
Core skills
SLA Management Knowledge Base Updates Product Troubleshooting Customer Case Ownership

Skills highlighted in blue are preferred core skills

Job description

ZNP Consulting is hiring for this Product Support Specialist opportunity in Visakhapatnam. The role supports hiring needs in Visakhapatnam, with the work location listed as Pendurthi. Relevant skills include product troubleshooting, customer case ownership, knowledge base updates, SLA management. Relevant experience of around 1 to 5 years is preferred, with practical knowledge of the tools and workflows used in this function. The role involves product troubleshooting, while maintaining accurate documentation and following agreed processes. Key priorities include knowledge base updates, timely escalation of blockers, and consistent adherence to quality expectations. Applicants should be able to explain their relevant experience and give practical examples of work they have completed.

Product Support Specialist opportunity in Visakhapatnam for professionals with 1 to 5 years of relevant experience.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
Information Technology
Team size
201-500 Employees
Presence
India
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Mode of interview
CV Screening HR Interview Technical Assessment
Job snapshot
  • Openings 3 positions
  • Primary language English
  • Locality Pendurthi
Perks & benefits
Performance incentives Learning opportunities Team support
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