Skills highlighted in blue are preferred key skills
Engage prospective or existing customers over the phone, understand their requirement and move the conversation toward the defined business outcome. Depending on the process, this may include lead qualification, product explanation, renewals or retention. Update every contact in the CRM, follow approved scripts and meet activity and conversion targets without compromising customer experience.
Telecaller - Outbound Sales opportunity with a BPO/BPM client in Mumbai, supporting a structured customer operations process.
BPO Client of Careermover