Skills highlighted in blue are preferred core skills
For a Voice Process Associate opening based in Mumbai, ZNP Consulting is seeking candidates with relevant experience. Key responsibilities include verify account details, resolve first contact issues, follow call standards, and handle incoming calls. Applicants should be comfortable with inbound calls, call quality, issue resolution, and customer verification. The assignment is based in Andheri East, Mumbai, and suits applicants with approximately 1 to 3 years of relevant experience. Prioritise daily tasks while following established service standards. Applicants must be able to manage competing priorities and work constructively with others. Shortlisted applicants will be contacted for further screening and interview coordination.
Voice Process Associate opportunity in Mumbai focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.
Staffing & Recruiting company based in India.