Employer

Voice Process Associate

ZNP Consulting
4L – 6L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Delhi Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Delhi focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Delhi, ZNP Consulting is seeking candidates with relevant experience. In this role you will resolve first contact issues, handle incoming calls, verify account details, and follow call standards. Priority skills are issue resolution, customer verification, inbound calls, and call quality. The assignment is based in Connaught Place, Delhi, and suits applicants with approximately 1 to 3 years of relevant experience. Support continuous improvement by reporting recurring operational issues. Candidates should demonstrate dependable follow through, clear communication and attention to detail. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Delhi focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 5 positions
  • Primary language English & Hindi
  • Locality Connaught Place
  • Client ZNP Consulting Other
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