Employer

Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Pune Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Pune focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Pune, ZNP Consulting is seeking candidates with relevant experience. Day to day work covers resolve first contact issues, follow call standards, handle incoming calls, and verify account details. Priority skills are inbound calls, issue resolution, call quality, and customer verification. The assignment is based in Hinjewadi, Pune, and suits applicants with approximately 1 to 3 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. Applicants must be able to manage competing priorities and work constructively with others. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Pune focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 2 positions
  • Primary language English & Hindi
  • Locality Hinjewadi
  • Client ZNP Consulting Other
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