Employer

Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Chennai Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Chennai focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Chennai, ZNP Consulting is seeking candidates with relevant experience. Your work will focus on handle incoming calls, follow call standards, resolve first contact issues, and verify account details. Relevant knowledge includes inbound calls, customer verification, call quality, and issue resolution. The assignment is based in Guindy, Chennai, and suits applicants with approximately 1 to 3 years of relevant experience. Keep process documentation current and protect confidential information. An organised working style and willingness to learn new processes will be valued. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Chennai focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 3 positions
  • Primary language English
  • Locality Guindy
  • Client ZNP Consulting Other
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