Skills highlighted in blue are preferred core skills
For a Voice Process Associate opening based in Kolkata, ZNP Consulting is seeking candidates with relevant experience. The position involves resolve first contact issues, verify account details, handle incoming calls, and follow call standards. Relevant knowledge includes call quality, customer verification, issue resolution, and inbound calls. The assignment is based in Salt Lake, Kolkata, and suits applicants with approximately 1 to 3 years of relevant experience. Collaborate across teams to deliver consistent outcomes. The ideal applicant brings practical problem solving skills and consistent process discipline. Shortlisted applicants will be contacted for further screening and interview coordination.
Voice Process Associate opportunity in Kolkata focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.
Staffing & Recruiting company based in India.