Employer

Voice Process Associate

ZNP Consulting
4L – 6L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Gurugram Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Gurugram focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Gurugram, ZNP Consulting is seeking candidates with relevant experience. Day to day work covers resolve first contact issues, handle incoming calls, follow call standards, and verify account details. Success in this position calls for customer verification, issue resolution, inbound calls, and call quality. The assignment is based in Sector 44, Gurugram, and suits applicants with approximately 1 to 3 years of relevant experience. Collaborate across teams to deliver consistent outcomes. The ideal applicant brings practical problem solving skills and consistent process discipline. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Gurugram focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 3 positions
  • Primary language English & Hindi
  • Locality Sector 44
  • Client ZNP Consulting Other
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