Employer

Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Indore Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Indore focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Indore, ZNP Consulting is seeking candidates with relevant experience. In this role you will handle incoming calls, verify account details, follow call standards, and resolve first contact issues. Applicants should be comfortable with inbound calls, call quality, customer verification, and issue resolution. The assignment is based in Vijay Nagar, Indore, and suits applicants with approximately 1 to 3 years of relevant experience. Review pending work and escalate exceptions with clear documentation. Accuracy, service orientation and reliable documentation are important for this position. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Indore focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 3 positions
  • Primary language English & Hindi
  • Locality Vijay Nagar
  • Client ZNP Consulting Other
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