Skills highlighted in blue are preferred core skills
For a Voice Process Associate opening based in Kochi, ZNP Consulting is seeking candidates with relevant experience. Day to day work covers follow call standards, verify account details, resolve first contact issues, and handle incoming calls. Priority skills are issue resolution, call quality, inbound calls, and customer verification. The assignment is based in Kakkanad, Kochi, and suits applicants with approximately 1 to 3 years of relevant experience. Track action items and communicate any delays before deadlines. Applicants should be comfortable adapting to operational changes and sharing timely updates. Shortlisted applicants will be contacted for further screening and interview coordination.
Voice Process Associate opportunity in Kochi focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.
Staffing & Recruiting company based in India.