Skills highlighted in blue are preferred core skills
For a Voice Process Associate opening based in Bhubaneswar, ZNP Consulting is seeking candidates with relevant experience. The position involves verify account details, handle incoming calls, follow call standards, and resolve first contact issues. Relevant knowledge includes issue resolution, customer verification, inbound calls, and call quality. The assignment is based in Patia, Bhubaneswar, and suits applicants with approximately 1 to 3 years of relevant experience. Review pending work and escalate exceptions with clear documentation. Sound judgement, accountability and respectful customer or colleague interactions are expected. Shortlisted applicants will be contacted for further screening and interview coordination.
Voice Process Associate opportunity in Bhubaneswar focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.
Staffing & Recruiting company based in India.