Employer

Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Nagpur Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Nagpur focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Nagpur, ZNP Consulting is seeking candidates with relevant experience. Key responsibilities include handle incoming calls, resolve first contact issues, follow call standards, and verify account details. Relevant knowledge includes inbound calls, call quality, customer verification, and issue resolution. The assignment is based in Dharampeth, Nagpur, and suits applicants with approximately 1 to 3 years of relevant experience. Support continuous improvement by reporting recurring operational issues. Strong ownership of assigned tasks and professional stakeholder communication are important. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Nagpur focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 3 positions
  • Primary language English & Hindi
  • Locality Dharampeth
  • Client ZNP Consulting Other
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