Employer

Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Visakhapatnam Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Visakhapatnam focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Visakhapatnam, ZNP Consulting is seeking candidates with relevant experience. In this role you will follow call standards, verify account details, resolve first contact issues, and handle incoming calls. Success in this position calls for customer verification, issue resolution, inbound calls, and call quality. The assignment is based in MVP Colony, Visakhapatnam, and suits applicants with approximately 1 to 3 years of relevant experience. Prepare clear status updates and follow agreed turnaround times. Candidates should demonstrate dependable follow through, clear communication and attention to detail. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Visakhapatnam focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 4 positions
  • Primary language English & Hindi
  • Locality MVP Colony
  • Client ZNP Consulting Other
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