Employer

Voice Process Associate

ZNP Consulting
3L – 5L / yr Full time/Permanent 1 – 3 yrs Rotational Shift Work From Office Surat Hiring for a Client
Posted today  
Job highlights
  • Voice Process Associate opportunity in Surat focused on inbound calls, call quality and customer verification.
  • Experience: 1 to 3 years.
Core skills
Issue Resolution Inbound Calls Customer Verification Call Quality

Skills highlighted in blue are preferred core skills

Job description

For a Voice Process Associate opening based in Surat, ZNP Consulting is seeking candidates with relevant experience. Day to day work covers resolve first contact issues, handle incoming calls, verify account details, and follow call standards. Success in this position calls for inbound calls, issue resolution, call quality, and customer verification. The assignment is based in Adajan, Surat, and suits applicants with approximately 1 to 3 years of relevant experience. Prioritise daily tasks while following established service standards. Sound judgement, accountability and respectful customer or colleague interactions are expected. Shortlisted applicants will be contacted for further screening and interview coordination.

Voice Process Associate opportunity in Surat focused on inbound calls, call quality and customer verification. Experience: 1 to 3 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 5 positions
  • Primary language English & Hindi
  • Locality Adajan
  • Client ZNP Consulting Other
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