Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Nagpur, ZNP Consulting is seeking candidates with relevant experience. Your work will focus on coordinate escalations, review daily metrics, coach agents, and manage a service team. Success in this position calls for performance reviews, team coaching, shift planning, and SLA monitoring. The assignment is based in Dharampeth, Nagpur, and suits applicants with approximately 4 to 7 years of relevant experience. Support continuous improvement by reporting recurring operational issues. Accuracy, service orientation and reliable documentation are important for this position. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Nagpur focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.