Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Visakhapatnam, ZNP Consulting is seeking candidates with relevant experience. The position involves review daily metrics, coordinate escalations, manage a service team, and coach agents. Success in this position calls for team coaching, SLA monitoring, shift planning, and performance reviews. The assignment is based in MVP Colony, Visakhapatnam, and suits applicants with approximately 4 to 7 years of relevant experience. Organise assigned work to meet quality and turnaround expectations. Applicants should be comfortable adapting to operational changes and sharing timely updates. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Visakhapatnam focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.