Employer

Customer Service Representative

Careernext
13L – 19L / yr Full time/Permanent 5 – 10 yrs Rotational Shift Hybrid Delhi NCR
Posted today  
Job highlights
  • Customer Service Representative opportunity in Delhi NCR for candidates with relevant skills and experience.
Core skills
Troubleshooting Customer support Maintenance Installation CRM tools Issue Resolution Escalation Handling Service Quality Customer Communication Service Documentation

Skills highlighted in blue are preferred core skills

Job description

This Customer Service Representative position in Delhi NCR is suited to professionals who enjoy solving practical business and technical challenges. The role will use skills such as customer communication, issue resolution, service quality, CRM tools, escalation handling, customer support, installation, troubleshooting, maintenance, service documentation. Investigate issues systematically, recommend practical improvements, and follow established quality, security, and compliance practices. Use structured problem-solving and sound judgement to prioritise work, validate results, and continuously improve performance. Work closely with relevant teams to maintain accurate records, meet service or project expectations, and support continuous improvement in Delhi NCR. Candidates should be ready to discuss real examples of delivery, troubleshooting, and process improvement during interviews.

Customer Service Representative opportunity in Delhi NCR for candidates with relevant skills and experience.

About the company
Careernext
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India

Presence
India
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Mode of interview
Video Interviews
Job snapshot
  • Openings 3 positions
  • Primary language English
Perks & benefits
Professional development and collaborative work environment
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