Employer

Customer Service Support Associate

Careernext
3L – 5L / yr Full time/Permanent 6 – 9 yrs Rotational Shift Hybrid Jaipur
Posted today  
Job highlights
  • Customer Service / Support Associate opportunity in Jaipur for candidates with relevant skills and experience.
Core skills
Troubleshooting Customer support Maintenance Installation CRM tools Issue Resolution Escalation Handling Service Quality Customer Communication Service Documentation Ticket Management Issue Diagnosis Knowledge Base Updates SLA compliance

Skills highlighted in blue are preferred core skills

Job description

Apply for a Customer Service / Support Associate opportunity in Jaipur and contribute to reliable, measurable business outcomes. The role will use skills such as customer communication, issue resolution, service quality, CRM tools, escalation handling, customer support, installation, troubleshooting, maintenance, service documentation, ticket management, issue diagnosis, customer communication, knowledge base updates, SLA compliance. Coordinate with cross-functional teams to resolve blockers, improve processes, and support dependable service or product delivery. Plan assigned work, clarify requirements with stakeholders, and deliver agreed outcomes within quality and timeline expectations. Work closely with relevant teams to maintain accurate records, meet service or project expectations, and support continuous improvement in Jaipur. Strong communication, attention to detail, and a practical approach to problem-solving are valuable for this role.

Customer Service / Support Associate opportunity in Jaipur for candidates with relevant skills and experience.

About the company
Careernext
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India

Presence
India
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Mode of interview
Video Interviews
Job snapshot
  • Openings 4 positions
  • Primary language English
Perks & benefits
Professional development and collaborative work environment
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