Employer

Customer Service Representative International Voice

Careernext
11L – 15L / yr Full time/Permanent 5 – 8 yrs Rotational Shift Hybrid Pune
Posted today  
Job highlights
  • Customer Service Representative - International Voice opportunity in Pune for candidates with relevant skills and experience.
Core skills
Troubleshooting Customer support Maintenance Installation CRM tools Issue Resolution Escalation Handling Service Quality Customer Communication Service Documentation

Skills highlighted in blue are preferred core skills

Job description

This Pune opening for a Customer Service Representative - International Voice offers scope to apply domain knowledge and improve day-to-day delivery. The role will use skills such as customer communication, issue resolution, service quality, CRM tools, escalation handling, customer support, installation, troubleshooting, maintenance, service documentation. Use structured problem-solving and sound judgement to prioritise work, validate results, and continuously improve performance. Translate business needs into clear tasks, maintain accurate documentation, and communicate progress, risks, and dependencies. Work closely with relevant teams to maintain accurate records, meet service or project expectations, and support continuous improvement in Pune. Share a current resume that demonstrates relevant skills, domain exposure, and the impact of previous work.

Customer Service Representative - International Voice opportunity in Pune for candidates with relevant skills and experience.

About the company
Careernext
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India

Presence
India
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Mode of interview
Video Interviews
Job snapshot
  • Openings 5 positions
  • Primary language English
Perks & benefits
Professional development and collaborative work environment
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