Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Bengaluru, ZNP Consulting is seeking candidates with relevant experience. In this role you will manage a service team, coach agents, review daily metrics, and coordinate escalations. Applicants should be comfortable with shift planning, performance reviews, team coaching, and SLA monitoring. The assignment is based in Whitefield, Bengaluru, and suits applicants with approximately 4 to 7 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. Applicants should be comfortable adapting to operational changes and sharing timely updates. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Bengaluru focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.