Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Hyderabad, ZNP Consulting is seeking candidates with relevant experience. Day to day work covers coordinate escalations, review daily metrics, manage a service team, and coach agents. Applicants should be comfortable with SLA monitoring, team coaching, performance reviews, and shift planning. The assignment is based in Gachibowli, Hyderabad, and suits applicants with approximately 4 to 7 years of relevant experience. Prioritise daily tasks while following established service standards. Sound judgement, accountability and respectful customer or colleague interactions are expected. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Hyderabad focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.