Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Mumbai, ZNP Consulting is seeking candidates with relevant experience. Your work will focus on manage a service team, review daily metrics, coordinate escalations, and coach agents. Priority skills are team coaching, performance reviews, SLA monitoring, and shift planning. The assignment is based in Andheri East, Mumbai, and suits applicants with approximately 4 to 7 years of relevant experience. Organise assigned work to meet quality and turnaround expectations. An organised working style and willingness to learn new processes will be valued. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Mumbai focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.