Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Delhi, ZNP Consulting is seeking candidates with relevant experience. The position involves coach agents, coordinate escalations, manage a service team, and review daily metrics. Priority skills are performance reviews, SLA monitoring, shift planning, and team coaching. The assignment is based in Connaught Place, Delhi, and suits applicants with approximately 4 to 7 years of relevant experience. Maintain accurate records and communicate progress to the reporting manager. Candidates who can work independently while collaborating with a team are encouraged to apply. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Delhi focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.