Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Chennai, ZNP Consulting is seeking candidates with relevant experience. In this role you will manage a service team, coordinate escalations, coach agents, and review daily metrics. Relevant knowledge includes SLA monitoring, shift planning, team coaching, and performance reviews. The assignment is based in Guindy, Chennai, and suits applicants with approximately 4 to 7 years of relevant experience. Keep process documentation current and protect confidential information. The ideal applicant brings practical problem solving skills and consistent process discipline. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Chennai focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.