Employer

BPO Team Leader

ZNP Consulting
6L – 9L / yr Full time/Permanent 4 – 7 yrs Rotational Shift Work From Office Ahmedabad Hiring for a Client
Posted today  
Job highlights
  • BPO Team Leader opportunity in Ahmedabad focused on team coaching, SLA monitoring and shift planning.
  • Experience: 4 to 7 years.
Core skills
SLA Monitoring Team Coaching Shift Planning Performance Reviews

Skills highlighted in blue are preferred core skills

Job description

For a BPO Team Leader opening based in Ahmedabad, ZNP Consulting is seeking candidates with relevant experience. Your work will focus on coordinate escalations, review daily metrics, coach agents, and manage a service team. Success in this position calls for performance reviews, team coaching, SLA monitoring, and shift planning. The assignment is based in Navrangpura, Ahmedabad, and suits applicants with approximately 4 to 7 years of relevant experience. Prioritise daily tasks while following established service standards. Applicants must be able to manage competing priorities and work constructively with others. Please share an updated resume highlighting role relevant responsibilities and achievements.

BPO Team Leader opportunity in Ahmedabad focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.

About the company
ZNP Consulting
Exclusive immediate-hire listing on ZeroNoticePeriod

Staffing & Recruiting company based in India.

Industry
BPO & Customer Support
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Mode of interview
CV Screening HR Interview
Job snapshot
  • Openings 4 positions
  • Primary language English & Hindi
  • Locality Navrangpura
  • Client ZNP Consulting Other
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