Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Jaipur, ZNP Consulting is seeking candidates with relevant experience. The position involves review daily metrics, manage a service team, coach agents, and coordinate escalations. Success in this position calls for SLA monitoring, team coaching, shift planning, and performance reviews. The assignment is based in Malviya Nagar, Jaipur, and suits applicants with approximately 4 to 7 years of relevant experience. Track action items and communicate any delays before deadlines. An organised working style and willingness to learn new processes will be valued. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Jaipur focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.