Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Gurugram, ZNP Consulting is seeking candidates with relevant experience. Key responsibilities include review daily metrics, coordinate escalations, coach agents, and manage a service team. Useful strengths for this role include performance reviews, team coaching, SLA monitoring, and shift planning. The assignment is based in Sector 44, Gurugram, and suits applicants with approximately 4 to 7 years of relevant experience. Prepare clear status updates and follow agreed turnaround times. A proactive approach to resolving issues and meeting deadlines will support success. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Gurugram focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.