Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Noida, ZNP Consulting is seeking candidates with relevant experience. In this role you will manage a service team, review daily metrics, coordinate escalations, and coach agents. Useful strengths for this role include performance reviews, shift planning, team coaching, and SLA monitoring. The assignment is based in Sector 62, Noida, and suits applicants with approximately 4 to 7 years of relevant experience. Organise assigned work to meet quality and turnaround expectations. The ideal applicant brings practical problem solving skills and consistent process discipline. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Noida focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.