Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Lucknow, ZNP Consulting is seeking candidates with relevant experience. Your work will focus on review daily metrics, coordinate escalations, coach agents, and manage a service team. Applicants should be comfortable with team coaching, SLA monitoring, performance reviews, and shift planning. The assignment is based in Gomti Nagar, Lucknow, and suits applicants with approximately 4 to 7 years of relevant experience. Coordinate promptly with colleagues and external stakeholders. Candidates who can work independently while collaborating with a team are encouraged to apply. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Lucknow focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.