Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Indore, ZNP Consulting is seeking candidates with relevant experience. The position involves coordinate escalations, review daily metrics, manage a service team, and coach agents. Priority skills are shift planning, SLA monitoring, team coaching, and performance reviews. The assignment is based in Vijay Nagar, Indore, and suits applicants with approximately 4 to 7 years of relevant experience. Track action items and communicate any delays before deadlines. Candidates who can work independently while collaborating with a team are encouraged to apply. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Indore focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.