Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Coimbatore, ZNP Consulting is seeking candidates with relevant experience. In this role you will review daily metrics, coach agents, coordinate escalations, and manage a service team. Relevant knowledge includes SLA monitoring, shift planning, team coaching, and performance reviews. The assignment is based in Peelamedu, Coimbatore, and suits applicants with approximately 4 to 7 years of relevant experience. Prioritise daily tasks while following established service standards. Sound judgement, accountability and respectful customer or colleague interactions are expected. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Coimbatore focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.