Skills highlighted in blue are preferred core skills
For a BPO Team Leader opening based in Bhubaneswar, ZNP Consulting is seeking candidates with relevant experience. Day to day work covers coach agents, manage a service team, coordinate escalations, and review daily metrics. Relevant knowledge includes shift planning, SLA monitoring, performance reviews, and team coaching. The assignment is based in Patia, Bhubaneswar, and suits applicants with approximately 4 to 7 years of relevant experience. Support continuous improvement by reporting recurring operational issues. Strong ownership of assigned tasks and professional stakeholder communication are important. Please share an updated resume highlighting role relevant responsibilities and achievements.
BPO Team Leader opportunity in Bhubaneswar focused on team coaching, SLA monitoring and shift planning. Experience: 4 to 7 years.
Staffing & Recruiting company based in India.